{"id":107,"date":"2026-05-26T20:25:44","date_gmt":"2026-05-26T20:25:44","guid":{"rendered":"https:\/\/sms.es\/?page_id=107"},"modified":"2026-06-11T16:39:01","modified_gmt":"2026-06-11T16:39:01","slug":"notificaciones-alertas","status":"publish","type":"page","link":"https:\/\/sms.es\/en\/soluciones\/notificaciones-alertas\/","title":{"rendered":"Notificaciones Alertas"},"content":{"rendered":"<section class=\"sms-use-alerts\" id=\"sms-use-alerts-page\">\n  <section class=\"sua-hero\" aria-labelledby=\"sua-main-title\">\n    <div class=\"sua-wrap sua-hero-grid\">\n      <div class=\"sua-hero-copy\">\n        <div class=\"sua-kicker\"><span class=\"sua-kicker-dot\"><\/span> Clinics \u00b7 Logistics \u00b7 E-Commerce<\/div>\n        <h1 id=\"sua-main-title\">SMS notifications and alerts to <span>companies need to notify time<\/span><\/h1>\n        <p class=\"sua-hero-text\">Automated notifications and alerts for clinics, logistics and ecommerce by SMS, WhatsApp or Telegram, by connecting your internal systems with a platform CPaaS written for business communications.<\/p>\n        <div class=\"sua-hero-message\">\n          <strong>Converts quotations, orders, deliveries and issues in clear notices to your customers.<\/strong>\n          <span>Use SMS transactional alerts by WhatsApp or notifications API according to the objective, the consent is available and the configuration of each channel.<\/span>\n        <\/div>\n        <div class=\"sua-btns\">\n          <a class=\"sua-btn sua-btn-primary\" href=\"\/en\/contacto\/\">Request demo<\/a>\n          <a class=\"sua-btn sua-btn-secondary\" href=\"#como-funciona-alertas\">See how it works<\/a>\n        <\/div>\n        <div class=\"sua-hero-links\" aria-label=\"Related links\">\n          <a class=\"sua-mini-link\" href=\"\/en\/sms-masivo\/\">SMS bulk<\/a>\n          <a class=\"sua-mini-link\" href=\"\/en\/api-sms\/\">API SMS<\/a>\n          <a class=\"sua-mini-link\" href=\"\/en\/whatsapp-business\/\">WhatsApp Business<\/a>\n          <a class=\"sua-mini-link\" href=\"\/en\/precios\/\">Prices<\/a>\n        <\/div>\n      <\/div>\n      <div class=\"sua-hero-media\" aria-label=\"Notifications and alerts with SMS.is\">\n        <div class=\"sua-hero-image\">\n          <img fetchpriority=\"high\" src=\"\/wp-content\/uploads\/Casos-de-uso\/notificaciones\/notificacionesalertas1.webp\" alt=\"Notificaciones SMS para cl\u00ednicas log\u00edstica y ecommerce con SMS.es\" loading=\"eager\" decoding=\"async\" width=\"1200\" height=\"900\">\n          <div class=\"sua-hero-badges\" aria-label=\"Types of notification\">\n            <span class=\"sua-hero-badge\">Reminders<\/span>\n            <span class=\"sua-hero-badge\">SMS alerts<\/span>\n            <span class=\"sua-hero-badge\">API<\/span>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"sua-section\" aria-labelledby=\"valor-notificaciones\">\n    <div class=\"sua-wrap\">\n      <div class=\"sua-head sua-head-center\">\n        <p class=\"sua-eyebrow\">Notices operating<\/p>\n        <h2 class=\"sua-h2\" id=\"valor-notificaciones\">Automatic messages for important moments<\/h2>\n        <p class=\"sua-lead\">The notifications work best when they are brief, timely, and linked to the actual process of the company.<\/p>\n      <\/div>\n      <div class=\"sua-grid sua-value-grid\">\n        <article class=\"sua-card sua-value-card\"><div class=\"sua-icon\" aria-hidden=\"true\"><svg viewbox=\"0 0 24 24\"><path d=\"M12 22a7 7 0 0 0 7-7v-3a7 7 0 1 0-14 0v3a7 7 0 0 0 7 7Z\"><\/path><path d=\"M10 2h4\"><\/path><path d=\"M12 8v5l3 2\"><\/path><\/svg><\/div><h3>Instant notifications<\/h3><p>Sends alerts SMS or any available channel when an event occurs that is relevant.<\/p><\/article>\n        <article class=\"sua-card sua-value-card\"><div class=\"sua-icon\" aria-hidden=\"true\"><svg viewbox=\"0 0 24 24\"><path d=\"M8 2v4\"><\/path><path d=\"M16 2v4\"><\/path><path d=\"M3 10h18\"><\/path><path d=\"M5 4h14a2 2 0 0 1 2 2v14H3V6a2 2 0 0 1 2-2Z\"><\/path><path d=\"m9 16 2 2 4-5\"><\/path><\/svg><\/div><h3>Automatic reminders<\/h3><p>Program reminders for appointments, bookings, deliveries and \/ or pending actions.<\/p><\/article>\n        <article class=\"sua-card sua-value-card\"><div class=\"sua-icon\" aria-hidden=\"true\"><svg viewbox=\"0 0 24 24\"><path d=\"M16 18l6-6-6-6\"><\/path><path d=\"M8 6l-6 6 6 6\"><\/path><path d=\"m14 4-4 16\"><\/path><\/svg><\/div><h3>Alerts connected by API<\/h3><p>Shoots notifications from ecommerce, ERP, CRM, dating software, or internal systems.<\/p><\/article>\n        <article class=\"sua-card sua-value-card\"><div class=\"sua-icon\" aria-hidden=\"true\"><svg viewbox=\"0 0 24 24\"><path d=\"M4 6h16\"><\/path><path d=\"M4 12h12\"><\/path><path d=\"M4 18h8\"><\/path><path d=\"m16 17 2 2 4-4\"><\/path><\/svg><\/div><h3>Monitoring per channel<\/h3><p>Query results and activity to improve the management of your communications.<\/p><\/article>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"sua-section sua-section-soft\" aria-labelledby=\"sectores-alertas\">\n    <div class=\"sua-wrap\">\n      <div class=\"sua-head\">\n        <p class=\"sua-eyebrow\">By sector<\/p>\n        <h2 class=\"sua-h2\" id=\"sectores-alertas\">Clinical, logistics and ecommerce: three different uses, a central operational<\/h2>\n        <p class=\"sua-lead\">Each sector needs to notices different. The key is to adapt the type of message, the channel and the level of automation.<\/p>\n      <\/div>\n      <div class=\"sua-tabs-shell\" data-sua-tabs=\"\">\n        <div class=\"sua-tabs-nav\" role=\"tablist\" aria-label=\"Sectors for notifications and alerts\">\n          <button class=\"sua-tab-btn\" type=\"button\" role=\"tab\" aria-selected=\"true\" aria-controls=\"panel-clinicas\" id=\"tab-clinicas\">Clinics<\/button>\n          <button class=\"sua-tab-btn\" type=\"button\" role=\"tab\" aria-selected=\"false\" aria-controls=\"panel-logistica\" id=\"tab-logistica\">Logistics<\/button>\n          <button class=\"sua-tab-btn\" type=\"button\" role=\"tab\" aria-selected=\"false\" aria-controls=\"panel-ecommerce-alertas\" id=\"tab-ecommerce-alertas\">Ecommerce<\/button>\n        <\/div>\n        <div class=\"sua-tabs-panels\">\n          <article class=\"sua-sector-panel is-active\" id=\"panel-clinicas\" role=\"tabpanel\" aria-labelledby=\"tab-clinicas\">\n            <div class=\"sua-sector-content\"><h3>SMS for clinical and appointment reminders<\/h3><p class=\"sua-sector-intro\">It sends appointment reminders and SMS reminders administrative language wise, without including medical information sensitive unnecessary.<\/p><div class=\"sua-sector-lists\"><div class=\"sua-list-box\"><h4>Types of notification<\/h4><ul><li>Appointment reminder with date, time and centre.<\/li><li>Confirmation or change of schedule.<\/li><li>Administrative notices general for registered patients.<\/li><\/ul><\/div><div class=\"sua-list-box\"><h4>Practical benefits<\/h4><ul><li>Direct communication to processes of agenda and attention.<\/li><li>Short messages, which are controlled and adapted to the patient's privacy.<\/li><\/ul><\/div><\/div><a class=\"sua-btn sua-btn-secondary\" href=\"\/en\/contacto\/\">Consult use for clinical<\/a><\/div>\n            <div class=\"sua-sector-image\"><img src=\"\/wp-content\/uploads\/Casos-de-uso\/notificaciones\/notificacionesalertas2.webp\" alt=\"SMS para cl\u00ednicas y recordatorios de citas SMS\" loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"900\"><\/div>\n          <\/article>\n          <article class=\"sua-sector-panel\" id=\"panel-logistica\" role=\"tabpanel\" aria-labelledby=\"tab-logistica\">\n            <div class=\"sua-sector-content\"><h3>SMS logistics and delivery notifications<\/h3><p class=\"sua-sector-intro\">Informs clients and recipients on operating states of shipment, delivery, or pickup incidence using alerts clear.<\/p><div class=\"sua-sector-lists\"><div class=\"sua-list-box\"><h4>Types of notification<\/h4><ul><li>State of dispatch or delivery on the way.<\/li><li>Attempted delivery, or incidence operational.<\/li><li>Confirmation of pick-up, delivery, or change of state.<\/li><\/ul><\/div><div class=\"sua-list-box\"><h4>Practical benefits<\/h4><ul><li>Notices connected to real events of the logistics operation.<\/li><li>Direct communication to reduce uncertainty in the process.<\/li><\/ul><\/div><\/div><a class=\"sua-btn sua-btn-secondary\" href=\"\/en\/contacto\/\">Prepare alerts logistics<\/a><\/div>\n            <div class=\"sua-sector-image\"><img src=\"\/wp-content\/uploads\/Casos-de-uso\/notificaciones\/notificacionesalertas3.webp\" alt=\"SMS para log\u00edstica y notificaciones de entrega SMS\" loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"900\"><\/div>\n          <\/article>\n          <article class=\"sua-sector-panel\" id=\"panel-ecommerce-alertas\" role=\"tabpanel\" aria-labelledby=\"tab-ecommerce-alertas\">\n            <div class=\"sua-sector-content\"><h3>SMS for ecommerce and alerts transactional<\/h3><p class=\"sua-sector-intro\">Connect your online store to advise on ordering, payment, shipping, and communications post-buy a clear and measurable.<\/p><div class=\"sua-sector-lists\"><div class=\"sua-list-box\"><h4>Types of notification<\/h4><ul><li>Order confirmation or update operation.<\/li><li>State of the sending and track post-buy.<\/li><li>Pending payment, confirmation or notice in connection with the purchase.<\/li><\/ul><\/div><div class=\"sua-list-box\"><h4>Practical benefits<\/h4><ul><li>Messages connected to the life cycle of the order.<\/li><li>Combination of SMS, WhatsApp or e-Mail depending on the case.<\/li><\/ul><\/div><\/div><a class=\"sua-btn sua-btn-secondary\" href=\"\/en\/contacto\/\">See usage for ecommerce<\/a><\/div>\n            <div class=\"sua-sector-image\"><img src=\"\/wp-content\/uploads\/Casos-de-uso\/notificaciones\/notificacionesalertas4.webp\" alt=\"SMS para ecommerce y alertas ecommerce automatizadas\" loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"900\"><\/div>\n          <\/article>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"sua-section\" aria-labelledby=\"canales-alertas\">\n    <div class=\"sua-wrap\"><div class=\"sua-head sua-head-center\"><p class=\"sua-eyebrow\">Channels<\/p><h2 class=\"sua-h2\" id=\"canales-alertas\">Choose the channel according to urgency, permission and purpose<\/h2><p class=\"sua-lead\">Not all of the notifications need the same channel. The choice depends on the type of notice, the available settings, the consent and the experience you want to offer.<\/p><\/div>\n      <div class=\"sua-grid sua-channel-grid\">\n        <article class=\"sua-card sua-channel-card\"><div class=\"sua-channel-top\"><div class=\"sua-channel-emoji\" aria-hidden=\"true\">\ud83d\udcf2<\/div><span class=\"sua-channel-tag\">Direct<\/span><\/div><h3>SMS<\/h3><p>Useful for SMS alerts, reminders and transactional messages brief.<\/p><a href=\"\/en\/sms-masivo\/\">See SMS mass<\/a><\/article>\n        <article class=\"sua-card sua-channel-card\"><div class=\"sua-channel-top\"><div class=\"sua-channel-emoji\" aria-hidden=\"true\">\ud83d\udcac<\/div><span class=\"sua-channel-tag\">Conversation<\/span><\/div><h3>WhatsApp Business<\/h3><p>You can fit when the user can answer or confirm within the channel.<\/p><a href=\"\/en\/whatsapp-business\/\">See WhatsApp<\/a><\/article>\n        <article class=\"sua-card sua-channel-card\"><div class=\"sua-channel-top\"><div class=\"sua-channel-emoji\" aria-hidden=\"true\">\ud83d\udce3<\/div><span class=\"sua-channel-tag\">Subscription<\/span><\/div><h3>Telegram<\/h3><p>It can be useful for audiences who already follow communications on that channel.<\/p><a href=\"\/en\/plataforma-omnicanal\/\">See platform<\/a><\/article>\n        <article class=\"sua-card sua-channel-card\"><div class=\"sua-channel-top\"><div class=\"sua-channel-emoji\" aria-hidden=\"true\">\u2709\ufe0f<\/div><span class=\"sua-channel-tag\">Detail<\/span><\/div><h3>Email<\/h3><p>Suitable for communications, extensive documentation or information is not urgent.<\/p><a href=\"\/en\/plataforma-omnicanal\/\">Channels omnicanal<\/a><\/article>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"sua-section sua-section-soft\" id=\"como-funciona-alertas\" aria-labelledby=\"activacion-alertas\">\n    <div class=\"sua-wrap\"><div class=\"sua-head sua-head-center\"><p class=\"sua-eyebrow\">Operation<\/p><h2 class=\"sua-h2\" id=\"activacion-alertas\">How you activate a notification in SMS.is<\/h2><p class=\"sua-lead\">A flow simple helps to maintain the control of each notice, without turning it into a manual task.<\/p><\/div><div class=\"sua-how-panel\"><div class=\"sua-how-image\"><img src=\"\/wp-content\/uploads\/Casos-de-uso\/notificaciones\/notificacionesalertas5.webp\" alt=\"Flujo API para notificaciones por SMS WhatsApp y Telegram\" loading=\"lazy\" decoding=\"async\" width=\"1400\" height=\"520\"><\/div><div class=\"sua-how-steps\" aria-label=\"Steps to activate a notification\"><div class=\"sua-how-step\"><div class=\"sua-how-number\">1<\/div><strong>Event<\/strong><span>Quote, order, delivery, incidence or change of status.<\/span><\/div><div class=\"sua-how-step\"><div class=\"sua-how-number\">2<\/div><strong>System<\/strong><span>Your software sends the notice by API or from the platform.<\/span><\/div><div class=\"sua-how-step\"><div class=\"sua-how-number\">3<\/div><strong>Channel<\/strong><span>SMS, WhatsApp, Telegram or e-Mail depending on the case.<\/span><\/div><div class=\"sua-how-step\"><div class=\"sua-how-number\">4<\/div><strong>Message<\/strong><span>The client receives a notification brief and actionable.<\/span><\/div><div class=\"sua-how-step\"><div class=\"sua-how-number\">5<\/div><strong>Follow-up<\/strong><span>The team reviews activity and results.<\/span><\/div><\/div><\/div><\/div>\n  <\/section>\n\n  <section class=\"sua-section sua-section-dark\" aria-labelledby=\"api-alertas\">\n    <div class=\"sua-wrap\"><div class=\"sua-api-compact\"><div><p class=\"sua-eyebrow\">API for notifications<\/p><h2 class=\"sua-h2\" id=\"api-alertas\">Active alerts from your systems<\/h2><p class=\"sua-lead\">Connects quotes, orders, states logistics, payment, or issues with SMS.is to launch automated messages when an event occurs.<\/p><div class=\"sua-api-mini\"><span>\ud83d\uddd3\ufe0f Dating Software<\/span><span>\ud83d\uded2 E-commerce<\/span><span>\ud83d\udce6 Logistics platform<\/span><span>\ud83e\udde9 ERP, CRM or internal system<\/span><\/div><div class=\"sua-btns\"><a class=\"sua-btn sua-btn-primary\" href=\"\/en\/api-sms\/\">See API SMS<\/a><a class=\"sua-btn sua-btn-secondary\" href=\"https:\/\/developers.sms.es\/docs\/sms-https-api\/\">See documentation<\/a><\/div><\/div><div class=\"sua-api-line\" aria-label=\"Flow API SMS.is\"><div class=\"sua-api-chip\"><b>1<\/b> Internal event<\/div><div class=\"sua-api-arrow\">\u2193<\/div><div class=\"sua-api-chip\"><b>2<\/b> API SMS.es<\/div><div class=\"sua-api-arrow\">\u2193<\/div><div class=\"sua-api-chip\"><b>3<\/b> Right channel<\/div><div class=\"sua-api-arrow\">\u2193<\/div><div class=\"sua-api-chip\"><b>4<\/b> Informed client<\/div><\/div><\/div><\/div>\n  <\/section>\n\n  <section class=\"sua-section\" aria-labelledby=\"ideas-alertas\">\n    <div class=\"sua-wrap\"><div class=\"sua-head\"><p class=\"sua-eyebrow\">Ideas of use<\/p><h2 class=\"sua-h2\" id=\"ideas-alertas\">Alerts that you can turn on automatic messages<\/h2><p class=\"sua-lead\">Common examples for clinical, logistics and ecommerce, always adapting the content to permissions, data available and applicable regulations.<\/p><\/div><div class=\"sua-ideas-shell\" aria-label=\"Ideas of alerts and notifications\"><div class=\"sua-ideas-track\">\n      <article class=\"sua-idea-card\"><div class=\"sua-idea-emoji\" aria-hidden=\"true\">\ud83d\uddd3\ufe0f<\/div><strong>Appointment reminder<\/strong><span>Clinics<\/span><span>SMS<\/span><p>Short notice with the date, time and centre.<\/p><\/article><article class=\"sua-idea-card\"><div class=\"sua-idea-emoji\" aria-hidden=\"true\">\ud83d\udecd\ufe0f<\/div><strong>Order ready<\/strong><span>Ecommerce<\/span><span>SMS<\/span><p>Update operational by the buyer.<\/p><\/article><article class=\"sua-idea-card\"><div class=\"sua-idea-emoji\" aria-hidden=\"true\">\ud83d\ude9a<\/div><strong>Delivery on the way<\/strong><span>Logistics<\/span><span>SMS<\/span><p>Message linked to the status of the shipment.<\/p><\/article><article class=\"sua-idea-card\"><div class=\"sua-idea-emoji\" aria-hidden=\"true\">\ud83d\udce6<\/div><strong>Delivery attempt<\/strong><span>Logistics<\/span><span>WhatsApp<\/span><p>Notice that you can derive in response to the client.<\/p><\/article><article class=\"sua-idea-card\"><div class=\"sua-idea-emoji\" aria-hidden=\"true\">\u2705<\/div><strong>Confirmation of booking<\/strong><span>Clinics<\/span><span>SMS<\/span><p>Confirmation administrative data sensitive.<\/p><\/article><article class=\"sua-idea-card\"><div class=\"sua-idea-emoji\" aria-hidden=\"true\">\ud83d\udcb3<\/div><strong>Payment pending<\/strong><span>Ecommerce<\/span><span>Email<\/span><p>Operational communication with more context.<\/p><\/article><article class=\"sua-idea-card\"><div class=\"sua-idea-emoji\" aria-hidden=\"true\">\u23f0<\/div><strong>Time change<\/strong><span>Clinics<\/span><span>SMS<\/span><p>Direct notice to inform a change.<\/p><\/article><article class=\"sua-idea-card\"><div class=\"sua-idea-emoji\" aria-hidden=\"true\">\u26a0\ufe0f<\/div><strong>Incidence operational<\/strong><span>Logistics<\/span><span>SMS<\/span><p>Update clear about a change of state.<\/p><\/article><article class=\"sua-idea-card\"><div class=\"sua-idea-emoji\" aria-hidden=\"true\">\ud83d\uddd3\ufe0f<\/div><strong>Appointment reminder<\/strong><span>Clinics<\/span><span>SMS<\/span><p>Short notice with the date, time and centre.<\/p><\/article><article class=\"sua-idea-card\"><div class=\"sua-idea-emoji\" aria-hidden=\"true\">\ud83d\udecd\ufe0f<\/div><strong>Order ready<\/strong><span>Ecommerce<\/span><span>SMS<\/span><p>Update operational by the buyer.<\/p><\/article><article class=\"sua-idea-card\"><div class=\"sua-idea-emoji\" aria-hidden=\"true\">\ud83d\ude9a<\/div><strong>Delivery on the way<\/strong><span>Logistics<\/span><span>SMS<\/span><p>Message linked to the status of the shipment.<\/p><\/article><article class=\"sua-idea-card\"><div class=\"sua-idea-emoji\" aria-hidden=\"true\">\ud83d\udce6<\/div><strong>Delivery attempt<\/strong><span>Logistics<\/span><span>WhatsApp<\/span><p>Notice that you can derive in response to the client.<\/p><\/article>\n    <\/div><\/div><\/div>\n  <\/section>\n\n  <section class=\"sua-section sua-section-dark\" aria-labelledby=\"automatizacion-alertas\"><div class=\"sua-wrap\"><div class=\"sua-auto-center\"><p class=\"sua-eyebrow\">Automation<\/p><h2 class=\"sua-h2\" id=\"automatizacion-alertas\">Automates reminders without having to clutter your operation<\/h2><p class=\"sua-lead\">Organizes reminders, alerts and transactional messages-by-state from a logic clear: the event, rule, channel, and follow-up.<\/p><div class=\"sua-auto-cards\"><article class=\"sua-auto-card\"><div class=\"sua-auto-emoji\" aria-hidden=\"true\">\u26a1<\/div><strong>Event<\/strong><span>Something happens in your system.<\/span><\/article><article class=\"sua-auto-card\"><div class=\"sua-auto-emoji\" aria-hidden=\"true\">\ud83e\udded<\/div><strong>Rule<\/strong><span>It defines when to notify.<\/span><\/article><article class=\"sua-auto-card\"><div class=\"sua-auto-emoji\" aria-hidden=\"true\">\ud83d\udcf2<\/div><strong>Channel<\/strong><span>Choose the suitable medium.<\/span><\/article><article class=\"sua-auto-card\"><div class=\"sua-auto-emoji\" aria-hidden=\"true\">\ud83d\udcca<\/div><strong>Follow-up<\/strong><span>The team reviews the activity.<\/span><\/article><\/div><div class=\"sua-btns\" style=\"justify-content:center;margin-top:24px\"><a class=\"sua-btn sua-btn-primary\" href=\"\/en\/plataforma-omnicanal\/\">See plataforma omnicanal<\/a><\/div><\/div><\/div><\/section>\n\n  <section class=\"sua-section\" aria-labelledby=\"buenas-practicas-alertas\"><div class=\"sua-wrap\"><div class=\"sua-head sua-head-center\"><p class=\"sua-eyebrow\">Good practices<\/p><h2 class=\"sua-h2\" id=\"buenas-practicas-alertas\">Notifications useful, wise, and well-managed<\/h2><p class=\"sua-lead\">A notice to the business should provide clear information without overwhelming the client will not expose any unnecessary data.<\/p><\/div><div class=\"sua-grid sua-practice-grid\"><article class=\"sua-card sua-practice-card\"><div class=\"sua-icon\" aria-hidden=\"true\">\u2705<\/div><h3>Updated data<\/h3><p>Works with phones and preferences in force.<\/p><\/article><article class=\"sua-card sua-practice-card\"><div class=\"sua-icon\" aria-hidden=\"true\">\ud83d\udd12<\/div><h3>Sensitive data<\/h3><p>Prevents clinical information or staff that is not necessary.<\/p><\/article><article class=\"sua-card sua-practice-card\"><div class=\"sua-icon\" aria-hidden=\"true\">\ud83c\udfaf<\/div><h3>Segmentation<\/h3><p>Difference notices by sector, event and need.<\/p><\/article><article class=\"sua-card sua-practice-card\"><div class=\"sua-icon\" aria-hidden=\"true\">\ud83d\udcf2<\/div><h3>Right channel<\/h3><p>Set the channel depending on urgency and consent.<\/p><\/article><article class=\"sua-card sua-practice-card\"><div class=\"sua-icon\" aria-hidden=\"true\">\u2696\ufe0f<\/div><h3>Rules<\/h3><p>Use their own databases, and permissions that are applicable.<\/p><\/article><article class=\"sua-card sua-practice-card\"><div class=\"sua-icon\" aria-hidden=\"true\">\ud83d\udcca<\/div><h3>Measurement<\/h3><p>Review results to improve processes and messages.<\/p><\/article><\/div><div class=\"sua-platform-ribbon\"><div><strong>Manages campaigns, contacts, channels, and results from SMS.is.<\/strong><span>An operational base for ads, campaigns and communications transactional.<\/span><\/div><a class=\"sua-btn sua-btn-secondary\" href=\"\/en\/plataforma-omnicanal\/\">Get to know the platform<\/a><\/div><\/div><\/section>\n\n  <section class=\"sua-section sua-section-soft\" aria-labelledby=\"comparativa-alertas\"><div class=\"sua-wrap\"><div class=\"sua-head sua-head-center\"><p class=\"sua-eyebrow\">Fast decision<\/p><h2 class=\"sua-h2\" id=\"comparativa-alertas\">What to use according to the need of communication<\/h2><p class=\"sua-lead\">The right combination depends on the target, the channel is available and the pre-existing relationship with the client.<\/p><\/div><div class=\"sua-grid sua-compare-grid\"><article class=\"sua-card sua-compare-card\"><div class=\"sua-compare-emoji\" aria-hidden=\"true\">\ud83d\udea8<\/div><strong>Notice urgent<\/strong><span>SMS<\/span><p>For brief messages that should be seen directly.<\/p><\/article><article class=\"sua-card sua-compare-card\"><div class=\"sua-compare-emoji\" aria-hidden=\"true\">\ud83d\udcac<\/div><strong>Confirmation or response<\/strong><span>WhatsApp<\/span><p>When the communication may need to client interaction.<\/p><\/article><article class=\"sua-card sua-compare-card\"><div class=\"sua-compare-emoji\" aria-hidden=\"true\">\ud83d\udce3<\/div><strong>Subscribed users<\/strong><span>Telegram<\/span><p>For communities or audiences that already accept that channel.<\/p><\/article><article class=\"sua-card sua-compare-card\"><div class=\"sua-compare-emoji\" aria-hidden=\"true\">\u2709\ufe0f<\/div><strong>Communication extensive<\/strong><span>Email<\/span><p>For information with more detail or associated documentation.<\/p><\/article><article class=\"sua-card sua-compare-card\"><div class=\"sua-compare-emoji\" aria-hidden=\"true\">\ud83d\udd0c<\/div><strong>Integration with system<\/strong><span>API<\/span><p>To enable alerts from internal processes or external platforms.<\/p><\/article><\/div><\/div><\/section>\n\n  <section class=\"sua-section\" aria-labelledby=\"faq-alertas\"><div class=\"sua-wrap\"><div class=\"sua-head sua-head-center\"><p class=\"sua-eyebrow\">Frequently asked questions<\/p><h2 class=\"sua-h2\" id=\"faq-alertas\">Recurring doubts about SMS notifications and alerts<\/h2><\/div><div class=\"sua-faq-list\" data-sua-faq=\"\"><article class=\"sua-faq-item is-open\"><button class=\"sua-faq-question\" type=\"button\" aria-expanded=\"true\">What are SMS notifications?<\/button><div class=\"sua-faq-answer\"><p>Are brief messages sent to the mobile to communicate notices, operating, reminders, confirmations or alerts related to a service or a business process.<\/p><\/div><\/article><article class=\"sua-faq-item\"><button class=\"sua-faq-question\" type=\"button\" aria-expanded=\"false\">Can I use SMS for appointment reminders?<\/button><div class=\"sua-faq-answer\"><p>Yes. SMS.es can be used for appointment reminders SMS in clinics, care centers or business agenda, caring about the content and the personal data included.<\/p><\/div><\/article><article class=\"sua-faq-item\"><button class=\"sua-faq-question\" type=\"button\" aria-expanded=\"false\">Do SMS.es serves to alert logistics?<\/button><div class=\"sua-faq-answer\"><p>Yes. You can use SMS for logistics in notices of shipping, delivery, pick-up, incidence or a change of status, especially when the event comes from a logistics platform, or internal system.<\/p><\/div><\/article><article class=\"sua-faq-item\"><button class=\"sua-faq-question\" type=\"button\" aria-expanded=\"false\">Can I send notifications from my ecommerce?<\/button><div class=\"sua-faq-answer\"><p>Yes. SMS.es can help you to send SMS for ecommerce-related orders, payments, states shipping or communications post-buy, according to the available integration.<\/p><\/div><\/article><article class=\"sua-faq-item\"><button class=\"sua-faq-question\" type=\"button\" aria-expanded=\"false\">Can I connect the alerts API?<\/button><div class=\"sua-faq-answer\"><p>Yes. The notifications API allows activate messages from ecommerce, ERP, CRM, dating software, logistics platforms, or internal systems.<\/p><\/div><\/article><article class=\"sua-faq-item\"><button class=\"sua-faq-question\" type=\"button\" aria-expanded=\"false\">Can I combine SMS, WhatsApp and Telegram?<\/button><div class=\"sua-faq-answer\"><p>Yes, always the case, the configuration of the channel and the consent permit. The strategy you can merge SMS, WhatsApp Business, Telegram or e-Mail depending on the need.<\/p><\/div><\/article><article class=\"sua-faq-item\"><button class=\"sua-faq-question\" type=\"button\" aria-expanded=\"false\">What channel is best for an urgent message?<\/button><div class=\"sua-faq-answer\"><p>In many cases, the SMS will fit well for emergency notification and brief, but the decision must consider the goal, the type of user, the permission and the configuration of the channel.<\/p><\/div><\/article><article class=\"sua-faq-item\"><button class=\"sua-faq-question\" type=\"button\" aria-expanded=\"false\">Do I need consent to send notifications?<\/button><div class=\"sua-faq-answer\"><p>You need to work with their own databases, appropriate permits and applicable regulations. In communications transactional or commercial, should review the specific case before activating shipments.<\/p><\/div><\/article><article class=\"sua-faq-item\"><button class=\"sua-faq-question\" type=\"button\" aria-expanded=\"false\">How can I automate reminders?<\/button><div class=\"sua-faq-answer\"><p>Yes. The reminders can be organized from platform or integrated with existing systems to be activated according to dates, states, or events defined.<\/p><\/div><\/article><article class=\"sua-faq-item\"><button class=\"sua-faq-question\" type=\"button\" aria-expanded=\"false\">How do I apply for a demo?<\/button><div class=\"sua-faq-answer\"><p>You can contact with SMS.es is from the contact page to review your case, channels needed, estimated volume, integration, and next steps.<\/p><\/div><\/article><\/div><\/div><\/section>\n\n  <section class=\"sua-final\" aria-labelledby=\"cta-final-alertas\"><div class=\"sua-wrap\"><div class=\"sua-final-card\"><div><h2 id=\"cta-final-alertas\">Converts events of your business in notifications clear, direct and easy to manage.<\/h2><p>Tell us if you need reminders for clinics, logistics or e-commerce and we will review with you the channel, the integration and the most appropriate way to start.<\/p><\/div><div class=\"sua-btns\"><a class=\"sua-btn sua-btn-primary\" href=\"\/en\/contacto\/\">Request demo<\/a><a class=\"sua-btn sua-btn-secondary\" href=\"\/en\/contacto\/\">To speak with a specialist<\/a><\/div><\/div><\/div><\/section>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Cl\u00ednicas \u00b7 Log\u00edstica \u00b7 Ecommerce Notificaciones SMS y alertas para empresas que necesitan avisar a tiempo Automatiza notificaciones y alertas para cl\u00ednicas, log\u00edstica y ecommerce por SMS, WhatsApp o Telegram, conectando tus sistemas internos con una plataforma CPaaS preparada para comunicaciones empresariales. Convierte citas, pedidos, entregas e incidencias en avisos claros para tus clientes. Usa&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":99,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"disable","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"hide","_kad_post_feature":"hide","_kad_post_feature_position":"","_kad_post_header":true,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-107","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/sms.es\/en\/wp-json\/wp\/v2\/pages\/107","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sms.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sms.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sms.es\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sms.es\/en\/wp-json\/wp\/v2\/comments?post=107"}],"version-history":[{"count":4,"href":"https:\/\/sms.es\/en\/wp-json\/wp\/v2\/pages\/107\/revisions"}],"predecessor-version":[{"id":236,"href":"https:\/\/sms.es\/en\/wp-json\/wp\/v2\/pages\/107\/revisions\/236"}],"up":[{"embeddable":true,"href":"https:\/\/sms.es\/en\/wp-json\/wp\/v2\/pages\/99"}],"wp:attachment":[{"href":"https:\/\/sms.es\/en\/wp-json\/wp\/v2\/media?parent=107"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}