{"id":15,"date":"2026-05-21T21:16:10","date_gmt":"2026-05-21T21:16:10","guid":{"rendered":"https:\/\/sms.es\/?page_id=15"},"modified":"2026-06-10T14:24:38","modified_gmt":"2026-06-10T14:24:38","slug":"chatbot-ia","status":"publish","type":"page","link":"https:\/\/sms.es\/en\/chatbot-ia\/","title":{"rendered":"Chatbot AI"},"content":{"rendered":"<main class=\"sms-ai-page\" id=\"sms-ai-page\">\n  <section class=\"sms-ai-hero\" aria-labelledby=\"sms-ai-h1\">\n    <div class=\"sms-ai-wrap sms-ai-hero-grid\">\n      <div class=\"sms-ai-hero-copy sms-ai-reveal\">\n        <div class=\"sms-ai-eyebrow\"><span><\/span> Chatbots and automation conversational<\/div>\n        <h1 id=\"sms-ai-h1\">Automates conversations in WhatsApp and Telegram from the SMS.es platform.<\/h1>\n        <p class=\"sms-ai-hero-sub\">Chatbot AI integrated flows and conversational in the SMS.es platform to meet, capture leads, answer frequently asked questions and lead conversations to the team when necessary.<\/p>\n        <p class=\"sms-ai-hero-note\">We do not sell a bot isolated or generic: we understand it as part of your strategy, messaging omnicanal within SMS.es.<\/p>\n        <div class=\"sms-ai-hero-actions\" aria-label=\"Main actions\">\n          <a class=\"sms-ai-btn sms-ai-btn-primary\" href=\"\/en\/contacto\/\">Design my chatbot<\/a>\n          <a class=\"sms-ai-btn sms-ai-btn-secondary\" href=\"#sms-ai-posibilidades\">See possibilities<\/a>\n        <\/div>\n        <div class=\"sms-ai-trust-row\" aria-label=\"Main features\">\n          <span>WhatsApp<\/span><span>Telegram<\/span><span>Webhooks<\/span><span>Derivation of human<\/span>\n        <\/div>\n      <\/div>\n\n      <div class=\"sms-ai-hero-visual sms-ai-reveal sms-ai-delay-1\" aria-label=\"Mockup concept of chatbot and flow conversational\">\n        <div class=\"sms-ai-orbit\" aria-hidden=\"true\"><\/div>\n        <div class=\"sms-ai-chat-card\">\n          <div class=\"sms-ai-chat-top\"><div><strong>Wizard conversational<\/strong><span>Active channel \u00b7 Company<\/span><\/div><i><\/i><\/div>\n          <div class=\"sms-ai-chat-body\">\n            <div class=\"sms-ai-msg sms-ai-msg-user\">Hello, I want information on prices.<\/div>\n            <div class=\"sms-ai-msg sms-ai-msg-bot\">Perfect. Are you looking for attention, campaigns or lead acquisition?<\/div>\n            <div class=\"sms-ai-choice-row\"><button type=\"button\">Uptake<\/button><button type=\"button\">Support<\/button><button type=\"button\">Integration<\/button><\/div>\n            <div class=\"sms-ai-msg sms-ai-msg-bot\">You came to the right case and record the application for the computer.<\/div>\n          <\/div>\n        <\/div>\n        <div class=\"sms-ai-flow-card\">\n          <div class=\"sms-ai-flow-step\"><span>1<\/span> Incoming message<\/div><div class=\"sms-ai-flow-line\"><\/div>\n          <div class=\"sms-ai-flow-step\"><span>2<\/span> Intended detected<\/div><div class=\"sms-ai-flow-line\"><\/div>\n          <div class=\"sms-ai-flow-step\"><span>3<\/span> Response or action<\/div><div class=\"sms-ai-flow-line\"><\/div>\n          <div class=\"sms-ai-flow-step\"><span>4<\/span> Agent or system<\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"sms-ai-section sms-ai-section-light\" id=\"sms-ai-posibilidades\">\n    <div class=\"sms-ai-wrap sms-ai-split sms-ai-split-visual\">\n      <div class=\"sms-ai-reveal\">\n        <span class=\"sms-ai-kicker\">Built-in SMS.es<\/span>\n        <h2>Not all of the flows conversational in need of the same thing<\/h2>\n        <p class=\"sms-ai-lead\">A flow to capture leads is not designed like one of support, not one connected to internal systems. The automation must live within a communication platform to manage channels, conversations, and follow-up.<\/p>\n        <div class=\"sms-ai-mini-points\"><span>\u2753 FAQ controlled<\/span><span>\ud83c\udfaf Qualification of leads<\/span><span>\u2699\ufe0f Flows connected<\/span><\/div>\n      <\/div>\n      <figure class=\"sms-ai-image-card sms-ai-reveal sms-ai-delay-1\">\n        <img src=\"\/wp-content\/uploads\/chatbotia\/chatbotia1.webp\" alt=\"Mockup visual de automatizaci\u00f3n conversacional para chatbot de WhatsApp y Telegram\" width=\"1200\" height=\"900\" loading=\"lazy\" decoding=\"async\">\n      <\/figure>\n    <\/div>\n  <\/section>\n\n  <section class=\"sms-ai-section sms-ai-section-dark\">\n    <div class=\"sms-ai-wrap\">\n      <div class=\"sms-ai-section-head sms-ai-section-head-invert sms-ai-reveal\">\n        <span class=\"sms-ai-kicker\">From simple to advanced<\/span>\n        <h2>Levels of automation within the platform<\/h2>\n        <p>It starts with a flow simple inside SMS.it is, validates its usefulness and scale only when the automation provides real value to the process.<\/p>\n      <\/div>\n      <div class=\"sms-ai-tabs sms-ai-reveal\" data-sms-ai-tabs=\"\">\n        <div class=\"sms-ai-tab-buttons\" role=\"tablist\" aria-label=\"Levels of chatbot\">\n          <button class=\"is-active\" type=\"button\" role=\"tab\" aria-selected=\"true\" data-tab=\"faq\">FAQ<\/button>\n          <button type=\"button\" role=\"tab\" aria-selected=\"false\" data-tab=\"leads\">Leads<\/button>\n          <button type=\"button\" role=\"tab\" aria-selected=\"false\" data-tab=\"flows\">Flows<\/button>\n          <button type=\"button\" role=\"tab\" aria-selected=\"false\" data-tab=\"api\">API<\/button>\n          <button type=\"button\" role=\"tab\" aria-selected=\"false\" data-tab=\"human\">Agent<\/button>\n        <\/div>\n        <div class=\"sms-ai-tab-panels\">\n          <article class=\"sms-ai-tab-panel is-active\" data-panel=\"faq\"><span>01<\/span><h3>Bot basic frequently asked questions<\/h3><p>Responses driven for hours, services, requirements, states general or doubts repetitive.<\/p><div class=\"sms-ai-panel-tags\"><b>Fast<\/b><b>Controllable<\/b><b>Without sobrecomplicar<\/b><\/div><\/article>\n          <article class=\"sms-ai-tab-panel\" data-panel=\"leads\"><span>02<\/span><h3>Bot of recruitment and qualification<\/h3><p>Collects data key, identifies the need, it ranks the contact and prepare the business discussion.<\/p><div class=\"sms-ai-panel-tags\"><b>Sales<\/b><b>Forms conversational<\/b><b>Follow-up<\/b><\/div><\/article>\n          <article class=\"sms-ai-tab-panel\" data-panel=\"flows\"><span>03<\/span><h3>Bot flows guided<\/h3><p>Leads to the user for choices, decisions, questions and answers-structured scenario.<\/p><div class=\"sms-ai-panel-tags\"><b>Menus<\/b><b>Routes<\/b><b>Decisions<\/b><\/div><\/article>\n          <article class=\"sms-ai-tab-panel\" data-panel=\"api\"><span>04<\/span><h3>Bot connected via webhook\/API<\/h3><p>When the case allows, and is valued connection with CRM, automation, systems or internal logic of its own.<\/p><div class=\"sms-ai-panel-tags\"><b>Webhook<\/b><b>Conversation API<\/b><b>Systems<\/b><\/div><\/article>\n          <article class=\"sms-ai-tab-panel\" data-panel=\"human\"><span>05<\/span><h3>Bot with referral agent<\/h3><p>The automation helps, but the team intervenes when the case takes judgment or closing.<\/p><div class=\"sms-ai-panel-tags\"><b>Support<\/b><b>Scaling<\/b><b>Human Control<\/b><\/div><\/article>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"sms-ai-section sms-ai-section-deep\">\n    <div class=\"sms-ai-wrap sms-ai-channel-layout\">\n      <div class=\"sms-ai-reveal\">\n        <span class=\"sms-ai-kicker\">Main channels<\/span>\n        <h2>WhatsApp and Telegram are connected to a platform omnicanal<\/h2>\n        <p class=\"sms-ai-lead\">The chatbots are not handled as individual pieces, but as flows that are integrated in the SMS.es platform. Each channel has a set of rules, possibilities and limits, that's why the design should adapt to the real environment of communication.<\/p>\n      <\/div>\n      <div class=\"sms-ai-channel-cards\">\n        <article class=\"sms-ai-channel-card sms-ai-reveal sms-ai-delay-1\"><div class=\"sms-ai-channel-icon sms-ai-icon-lines\" aria-hidden=\"true\"><i><\/i><i><\/i><i><\/i><\/div><h3>WhatsApp Business<\/h3><p>Initial attention, gain, receipts, follow-up and trade talks.<\/p><a href=\"\/en\/whatsapp-business\/\">See WhatsApp Business \u2192<\/a><\/article>\n        <article class=\"sms-ai-channel-card sms-ai-reveal sms-ai-delay-2\"><div class=\"sms-ai-channel-icon sms-ai-icon-node\" aria-hidden=\"true\"><i><\/i><i><\/i><i><\/i><\/div><h3>Telegram<\/h3><p>Bots business, communities, support and automations when the channel fits in with the public.<\/p><a href=\"\/en\/plataforma-omnicanal\/\">See plataforma omnicanal \u2192<\/a><\/article>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"sms-ai-section sms-ai-section-light sms-ai-carousel-section\">\n    <div class=\"sms-ai-wrap\">\n      <div class=\"sms-ai-section-head sms-ai-reveal\">\n        <span class=\"sms-ai-kicker\">Use cases<\/span>\n        <h2>Use cases within the SMS.es platform<\/h2>\n        <p>Automations if you can live with campaigns, attention, contacts, conversations, and referral to computers.<\/p>\n      <\/div>\n      <div class=\"sms-ai-carousel sms-ai-reveal\" data-sms-ai-carousel=\"\" aria-label=\"Carousel of use cases\">\n        <div class=\"sms-ai-carousel-track\">\n          <article class=\"sms-ai-use-card\"><span>\ud83d\udcac<\/span><strong>Initial care<\/strong><p>Filtered queries before moving on to the team.<\/p><\/article>\n          <article class=\"sms-ai-use-card\"><span>\u2753<\/span><strong>FAQ<\/strong><p>Resolves doubts repetitive messages controlled.<\/p><\/article>\n          <article class=\"sms-ai-use-card\"><span>\ud83c\udfaf<\/span><strong>Lead acquisition<\/strong><p>Collects data key no forms to cold.<\/p><\/article>\n          <article class=\"sms-ai-use-card\"><span>\ud83e\udded<\/span><strong>Qualification<\/strong><p>Identifies need, service and urgency.<\/p><\/article>\n          <article class=\"sms-ai-use-card\"><span>\ud83d\udcc5<\/span><strong>Appointments and requests<\/strong><p>Guide the user through basic steps.<\/p><\/article>\n          <article class=\"sms-ai-use-card\"><span>\ud83d\udee0<\/span><strong>Basic support<\/strong><p>Guides incidences simple and derived complex cases.<\/p><\/article>\n          <article class=\"sms-ai-use-card\"><span>\ud83d\udc64<\/span><strong>Derivation of human<\/strong><p>Scale when you lack discretion human.<\/p><\/article>\n          <article class=\"sms-ai-use-card\"><span>\ud83d\udd01<\/span><strong>Follow-up<\/strong><p>Reports on next steps in the process.<\/p><\/article>\n          <article class=\"sms-ai-use-card\" aria-hidden=\"true\"><span>\ud83d\udcac<\/span><strong>Initial care<\/strong><p>Filtered queries before moving on to the team.<\/p><\/article>\n          <article class=\"sms-ai-use-card\" aria-hidden=\"true\"><span>\u2753<\/span><strong>FAQ<\/strong><p>Resolves doubts repetitive messages controlled.<\/p><\/article>\n          <article class=\"sms-ai-use-card\" aria-hidden=\"true\"><span>\ud83c\udfaf<\/span><strong>Lead acquisition<\/strong><p>Collects data key no forms to cold.<\/p><\/article>\n          <article class=\"sms-ai-use-card\" aria-hidden=\"true\"><span>\ud83e\udded<\/span><strong>Qualification<\/strong><p>Identifies need, service and urgency.<\/p><\/article>\n          <article class=\"sms-ai-use-card\" aria-hidden=\"true\"><span>\ud83d\udcc5<\/span><strong>Appointments and requests<\/strong><p>Guide the user through basic steps.<\/p><\/article>\n          <article class=\"sms-ai-use-card\" aria-hidden=\"true\"><span>\ud83d\udee0<\/span><strong>Basic support<\/strong><p>Guides incidences simple and derived complex cases.<\/p><\/article>\n          <article class=\"sms-ai-use-card\" aria-hidden=\"true\"><span>\ud83d\udc64<\/span><strong>Derivation of human<\/strong><p>Scale when you lack discretion human.<\/p><\/article>\n          <article class=\"sms-ai-use-card\" aria-hidden=\"true\"><span>\ud83d\udd01<\/span><strong>Follow-up<\/strong><p>Reports on next steps in the process.<\/p><\/article>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"sms-ai-section sms-ai-section-dark sms-ai-build-section sms-ai-section-join-bottom\">\n    <div class=\"sms-ai-wrap\">\n      <div class=\"sms-ai-section-head sms-ai-section-head-invert sms-ai-reveal\"><span class=\"sms-ai-kicker\">Method<\/span><h2>How to build a chatbot useful<\/h2><p>The value is not to put \u201cAI\u201d in a conversation. It is in defining what should respond, when to ask, when to act and when to refer.<\/p><\/div>\n      <div class=\"sms-ai-timeline sms-ai-reveal\" aria-label=\"Timeline of construction of the chatbot\">\n        <article><span>1<\/span><strong>Identify<\/strong><p>Questions, processes, and points repetitive.<\/p><\/article>\n        <article><span>2<\/span><strong>Design<\/strong><p>Flows, answers and routes of conversation.<\/p><\/article>\n        <article><span>3<\/span><strong>Configure<\/strong><p>Channel, automation and rules of the project.<\/p><\/article>\n        <article><span>4<\/span><strong>Test<\/strong><p>Real cases, limits, and derivatives.<\/p><\/article>\n        <article><span>5<\/span><strong>Scale<\/strong><p>Integrations or AI when you provide value.<\/p><\/article>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"sms-ai-section sms-ai-section-api sms-ai-section-join-top\" id=\"sms-ai-api\">\n    <div class=\"sms-ai-wrap sms-ai-api-grid\">\n      <div class=\"sms-ai-reveal\"><span class=\"sms-ai-kicker\">Conversation API and webhooks<\/span><h2>Plug in your own logic conversational when the project permits<\/h2><p class=\"sms-ai-lead\">If you already have a bot, CRM, automation engine or internal system, we can evaluate the connection by using Conversation API\/webhooks to send and receive events, conversational.<\/p><div class=\"sms-ai-api-actions\"><a class=\"sms-ai-btn sms-ai-btn-primary\" href=\"\/en\/contacto\/\">To speak with a technical team<\/a><a class=\"sms-ai-text-link\" href=\"\/en\/api-sms\/\">See API SMS \u2192<\/a><a class=\"sms-ai-text-link\" href=\"\/en\/plataforma-omnicanal\/\">See platform \u2192<\/a><\/div><\/div>\n      <div class=\"sms-ai-webhook-flow sms-ai-reveal sms-ai-delay-1\" aria-label=\"Visual flow of webhook conversational\"><div><b>Message<\/b><span>Incoming<\/span><\/div><i><\/i><div><b>Webhook<\/b><span>Event<\/span><\/div><i><\/i><div><b>System<\/b><span>CRM \/ bot \/ logic<\/span><\/div><i><\/i><div><b>Answer<\/b><span>Message or bypass<\/span><\/div><\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"sms-ai-section sms-ai-section-light sms-ai-criteria-section\">\n    <div class=\"sms-ai-wrap sms-ai-split sms-ai-split-reverse\">\n      <figure class=\"sms-ai-image-card sms-ai-image-card-dark sms-ai-reveal\"><img src=\"\/wp-content\/uploads\/chatbotia\/chatbotia2.webp\" alt=\"Representaci\u00f3n visual de chatbot IA conectado a webhooks y equipo humano\" width=\"1200\" height=\"900\" loading=\"lazy\" decoding=\"async\"><\/figure>\n      <div class=\"sms-ai-reveal sms-ai-delay-1\"><span class=\"sms-ai-kicker\">Technical criteria<\/span><h2>Simple, when it should be simple, connected when it provides value<\/h2><p class=\"sms-ai-lead\">Not all projects require the IA complex. In many cases, a good flow of FAQ, guided options and bypass human within the platform works better than an automation ambiguous.<\/p><div class=\"sms-ai-compare\"><div><strong>We should start simple<\/strong><span>FAQ, rules, menus, classification and derivation.<\/span><\/div><div><strong>Should advance<\/strong><span>External data, CRM, own logic, events or flows that complex.<\/span><\/div><\/div><\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"sms-ai-section sms-ai-section-deep\">\n    <div class=\"sms-ai-wrap\">\n      <div class=\"sms-ai-section-head sms-ai-section-head-invert sms-ai-reveal\"><span class=\"sms-ai-kicker\">Accompaniment<\/span><h2>What's included in the accompaniment of SMS.es<\/h2><p>SMS.es acts as a platform and business partner, and operating to land the case of use, connecting you with the right channels and to coordinate technical resources when range required.<\/p><\/div>\n      <div class=\"sms-ai-marquee\" aria-label=\"Accompaniment of SMS.is\"><div class=\"sms-ai-marquee-track\"><span>Analysis of the case<\/span><span>Definition of the flow<\/span><span>Channel settings<\/span><span>Design conversational<\/span><span>Technical coordination<\/span><span>Tests<\/span><span>Settings<\/span><span>Support<\/span><span>Analysis of the case<\/span><span>Definition of the flow<\/span><span>Channel settings<\/span><span>Design conversational<\/span><span>Technical coordination<\/span><span>Tests<\/span><span>Settings<\/span><span>Support<\/span><\/div><\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"sms-ai-section sms-ai-section-light\">\n    <div class=\"sms-ai-wrap sms-ai-audience-layout\">\n      <div class=\"sms-ai-reveal\"><span class=\"sms-ai-kicker\">Companies that can take advantage of it<\/span><h2>When it makes sense to implement a chatbot<\/h2><p class=\"sms-ai-lead\">It is designed for businesses that want to centralize communication, attention, and automation in a platform, not for anyone looking for a bot free with no configuration or clear objective.<\/p><\/div>\n      <div class=\"sms-ai-audience-grid sms-ai-reveal sms-ai-delay-1\"><article><span>\ud83c\udfe2<\/span>Companies with attention repetitive<\/article><article><span>\ud83d\udcc8<\/span>Commercial equipment<\/article><article><span>\ud83e\udd1d<\/span>Agencies and integrators<\/article><article><span>\ud83c\udf93<\/span>Training centres<\/article><article><span>\ud83e\ude7a<\/span>Clinics and appointments<\/article><article><span>\ud83d\uded2<\/span>E-commerce<\/article><article><span>\ud83e\uddd1\ud83d\udcbb<\/span>Support frequent<\/article><article><span>\ud83d\udd0c<\/span>Technology Partners<\/article><\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"sms-ai-section sms-ai-section-not\"><div class=\"sms-ai-wrap sms-ai-not-box sms-ai-reveal\"><div><span class=\"sms-ai-kicker\">Clear expectations<\/span><h2>What is this solution<\/h2><\/div><div class=\"sms-ai-not-list\"><p>It is not a bot magical means any process without analysis.<\/p><p>It is not an AI universal for all departments or a tool separate from the platform.<\/p><p>Not replaced, always a team.<\/p><p>Should not be used without consent or out of policies of the channel.<\/p><\/div><\/div><\/section>\n\n  <section class=\"sms-ai-section sms-ai-section-faq\" aria-labelledby=\"sms-ai-faq-title\"><div class=\"sms-ai-wrap\"><div class=\"sms-ai-section-head sms-ai-reveal\"><span class=\"sms-ai-kicker\">Frequently asked questions<\/span><h2 id=\"sms-ai-faq-title\">FAQ chatbot AI, WhatsApp, Telegram and webhooks<\/h2><\/div><div class=\"sms-ai-faq-list\"><details open=\"\"><summary>What is a chatbot AI for WhatsApp?<\/summary><p>Is a solution conversational which allows you to automate answers, guide the user and manage applications within WhatsApp Business. You can use rules, flows, guided, logic or external capabilities of AI according to the project.<\/p><\/details><details><summary>How can I create a chatbot for Telegram?<\/summary><p>Yes, Telegram allows you to raise bots and automations talking to companies, communities, or particular processes when the channel fits with the target audience.<\/p><\/details><details><summary>How a chatbot can answer frequently asked questions?<\/summary><p>Yes. Many useful solutions to start by automating frequently asked questions, well-defined because it is more controllable and efficient.<\/p><\/details><details><summary>Can I use a chatbot to capture leads?<\/summary><p>Yes. You can collect data, ask questions of qualification and prepare the opportunity for the sales team.<\/p><\/details><details><summary>Can I connect my own bot with SMS.es it?<\/summary><p>When the case allows, it is possible to evaluate the connection of bots, internal systems, CRM or automation of existing through webhooks or logic conversational compatible.<\/p><\/details><details><summary>What is Conversation API?<\/summary><p>In this context, Conversation API refers to integration capabilities to manage events, conversational, receive messages, send data to external systems, returning responses or coordinate referrals.<\/p><\/details><details><summary>Can I connect automations using webhook?<\/summary><p>Yes, it is possible to evaluate the use of webhooks to send or receive events conversational. Before there is a review channel, permissions, and system logic required.<\/p><\/details><details><summary>What the chatbot can lead to a person?<\/summary><p>Yes. The derivation of human is recommended when the case takes judgment, customization, or close business.<\/p><\/details><details><summary>Do all chatbots need AI?<\/summary><p>No. Many work best with rules, buttons, guided questions and responses are controlled. The AI should be used when it provides real value.<\/p><\/details><details><summary>How much does it cost to create a chatbot?<\/summary><p>Depends on the channel, number of flows, complexity, integrations, volume, support, and technical scope. The right thing is to review the case before offering a price.<\/p><\/details><details><summary>How do I start a project chatbot with SMS.is it?<\/summary><p>The first step is to explain what process you want to automate, in which channel you want to operate and what result you expect to get.<\/p><\/details><\/div><\/div><\/section>\n\n  <section class=\"sms-ai-final-cta\"><div class=\"sms-ai-wrap sms-ai-final-box sms-ai-reveal\"><div><span class=\"sms-ai-kicker\">Start with criterion<\/span><h2>Tell us what process you want to automate and help you to define the adequate flow<\/h2><p>From simple responses to automation conversational-connected systems, the starting point should be your actual process within the SMS.es platform.<\/p><\/div><div class=\"sms-ai-final-actions\"><a class=\"sms-ai-btn sms-ai-btn-primary\" href=\"\/en\/contacto\/\">Design my chatbot<\/a><a class=\"sms-ai-btn sms-ai-btn-secondary\" href=\"\/en\/contacto\/\">To speak with a specialist<\/a><\/div><\/div><\/section>\n<\/main>","protected":false},"excerpt":{"rendered":"<p>Chatbots y automatizaci\u00f3n conversacional Automatiza conversaciones en WhatsApp y Telegram desde la plataforma SMS.es Chatbot IA integrados y flujos conversacionales en la plataforma SMS.es para atender, captar leads, responder preguntas frecuentes y derivar conversaciones al equipo humano cuando sea necesario. No vendemos un bot aislado ni gen\u00e9rico: lo planteamos como parte de tu estrategia de&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"disable","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"hide","_kad_post_feature":"hide","_kad_post_feature_position":"","_kad_post_header":true,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/sms.es\/en\/wp-json\/wp\/v2\/pages\/15","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sms.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sms.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sms.es\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sms.es\/en\/wp-json\/wp\/v2\/comments?post=15"}],"version-history":[{"count":4,"href":"https:\/\/sms.es\/en\/wp-json\/wp\/v2\/pages\/15\/revisions"}],"predecessor-version":[{"id":213,"href":"https:\/\/sms.es\/en\/wp-json\/wp\/v2\/pages\/15\/revisions\/213"}],"wp:attachment":[{"href":"https:\/\/sms.es\/en\/wp-json\/wp\/v2\/media?parent=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}