Campaigns SMS marketing ecommerce, retail and catering
Active marketing campaigns for ecommerce, retail and restore from a platform omnicanal. Send promotions, discounts, reminders and marketing communications by SMS, and other channels according to the objective of each campaign.
Direct campaigns
Marketing useful, measurable and oriented to real customers
SMS.es helps to transform actions business-as-usual in campaigns with clear, targeted and easy to manage without complicating the daily operation.
Promotions and offers
Communicates discounts, launches or campaigns of the season to authorized customers.
Loyalty
Active communications recurring frequent customers, partners or buyers usual.
Recovery of clients
Recontacta audiences inactive messages prudent, clear, and often controlled.
Campaigns by channel
Combines SMS, WhatsApp, RCS, e-Mail or Telegram according to audience, and permission settings.
By sector
Three sectors, different campaigns and a centralized management
The logic of campaign changes according to the business. Ecommerce, retail and catering need different messages, but a simple operation.
Campaigns for ecommerce
For online shops, campaigns must be connected with moments concrete business: cart, season, stock, post-buy or commercial attention.
Cases of campaign
- SMS recovery cart, discounts fast or notices of stock.
- WhatsApp for commercial follow-up when the client can respond.
- Email campaigns post-buy, recommendations or communications more extensive.
- RCS for visual experiences if the channel is available and the case justifies it.
Practical benefits
- Direct contact with customers who have already interacted with your brand.
- Coordinated campaigns by channel without relying on a single pathway.
- Segmentation by lists, customers, or behavior when it is available.
Campaigns for retail
For physical stores and chain retail, the goal is usually to activate visits, communicate local campaigns or loyalty of clients registered.
Cases of campaign
- SMS for rebates, coupons, fast and promotions from physical store.
- WhatsApp for further attention, confirmations or customer inquiries.
- Email for releases, clubs, and client communications in more detail.
- Telegram for communities or audiences that are already using that channel.
Practical benefits
- Direct communication with clients registered in the shop or club.
- Campaigns tailored by location, segment, or type of client.
- Greater flexibility to mix promotion, reminder and conversation.
Campaigns for restoration
In restoration, the campaigns work best when they are specific: menu, reservation, schedule, promoting local, or a frequent customer.
Cases of campaign
- SMS for promotions, menu, reservations, and quick reminders.
- WhatsApp to answer questions, to confirm details or refer to conversation.
- Email for loyalty campaigns, events, communications or complete.
- Recurring campaigns for time slots or days of low demand.
Practical benefits
- Short messages, with a call to immediate action.
- Local campaigns to their own databases and authorized.
- Combination of direct notice and conversation when the situation allows.
Channels combined
Choose the channel according to purpose, audience, and permission
Not all the channels serve the same purpose. SMS.es allows you to work campaigns, SMS marketing campaigns and omnicanal with a choice prudent of the channel.
SMS
For promotions by SMS, notices, brief and direct communications.
See SMS massWhatsApp Business
For campaigns WhatsApp when applied conversation and templates.
See WhatsAppRCS
For richer experiences when a channel is available.
See RCS BusinessFor communications more extensive or informational support.
See platformTelegram
For communities or audiences where the channel has a meaning.
View channelThe choice of the channel should depend on the objective of the campaign, the audience, the consent is available and the configuration technical or trade of each client.
Clear process
How to launches a campaign from SMS.es
A flow simple helps to reduce errors, and maintain control of every communication.
Ideas for campaign
Commercial actions that you can turn on direct communications
Practical examples for ecommerce, retail and restoration, without promising results or rely on a single channel.
Promotion limited with a link or code to clear.
Reminder prudent to purchase intention.
Recontacto with frequency-controlled.
Notice of release to interested clients.
Confirmation or helpful reminder.
Promotional code for physical store.
Local communication for frequent customers.
Commercial follow-up after purchase.
Automation prudent
Automation of simple marketing campaigns
SMS.es can help you convert events business-as-usual in scheduled messages or flows that simple when the customer's configuration allows it.
Confidence and control
Best practices for campaigns SMS marketing
The campaign should be clear, authoritative and respectful. Less noise, more intent.
Platform campaigns
Manages contacts, campaigns, and results from SMS.es
The platform allows you to centralize campaigns, organize contacts, and query tracking information, without converting every action in a manual process.
Campaign objective
What channel can be fit according to the action commercial
A visual guide to guide the campaign without assuming that a channel is always superior to another.
Frequently asked questions
Recurring doubts about marketing campaigns with SMS.es
Brief answer for businesses that want to activate campaigns, SMS marketing campaigns or WhatsApp or campaigns omnicanal.
It is a commercial communication sent by SMS to a database of contacts authorized, usually for promotions, advertisements, discounts, reminders or actions of loyalty.
Yes. The SMS marketing ecommerce can be used for campaigns of the season, the recovery of cart, notices, stock, discounts or communications post-buy, always with appropriate permission.
Yes. Campaigns SMS-store you can support rebates, coupons, events, openings or actions of loyalty led to registered customers.
Yes. Restaurants and shops food can communicate menus, bookings, local deals or campaigns for frequent customers, always taking care scheduling, frequency and consent.
According to the case, you can work with SMS, WhatsApp Business, RCS, e-Mail or Telegram. The choice depends on the purpose, the audience, the permission and the available settings.
Yes. SMS.es allows working with contacts, and segmentation to prepare campaigns more relevant. The level of segmentation will depend on the available data in each case.
Yes. The commercial campaigns should be sent to bases that are licensed and comply with applicable regulations, in addition to the specific policies of each channel.
Yes, when the use case, the permission settings and allow it. SMS can serve for direct communications and WhatsApp conversations or campaigns with templates approved.
Yes. Scheduling of campaigns allows you to prepare communications for dates, times, or actions specific trade, while maintaining operational control.
You can request a demo from the contact page. A specialist will review the use case, the most suitable channel and the required settings for your campaign.
Convert your campaigns in direct communications, measurable, and easy to manage.
Prepare campaigns for ecommerce, retail or restore SMS.es is and choose the appropriate channel for each business objective.
