Omnichannel campaigns using SMS, WhatsApp, and automation for businesses
Create marketing campaigns via SMS, WhatsApp Business, RCS, and email for e-commerce, retail, restaurants, and businesses that need to communicate promotions, notifications, and marketing messages quickly, measurably, and automatically.
Choose the solution based on your campaign, industry, or channel
This page brings together solutions for e-commerce SMS marketing, retail SMS marketing, SMS for restaurants, WhatsApp campaigns, SMS promotions, and omnichannel communications—all from a centralized campaign platform.
Omnichannel marketing campaigns
SMS promotions, WhatsApp campaigns, discounts, customer re-engagement, and marketing initiatives for e-commerce, retail, brick-and-mortar stores, and restaurants via SMS, WhatsApp, RCS, and email.
- SMS Marketing for E-commerce and Retail
- WhatsApp Marketing Campaigns
- Analysis of Results
Notifications and Alerts
Order confirmations, delivery notices, appointment reminders, operational alerts, and transactional communications.
- Automatic Shipments
- Delivery Statuses
- Reduction in the number of calls
OTP Verification and Security
Single-use codes, two-factor authentication, number validation, and SMS-based access protection.
- OTP via SMS
- 2FA for platforms
- API Integration
Omnichannel Customer Service
Centralize customer conversations across different channels and improve your team's response time from a unified platform.
- Centralized tray
- Two-way conversations
- Automated Responses
Certified SMS
Communications with proof of content, delivery, date, time, and status, including a PDF certificate for sensitive processes.
- PDF Certificate
- Timestamp
- Traceable Record
API Integrations
Connect SMS.es to your CRM, e-commerce platform, ERP, application, or internal software to automate communications from your systems.
- SMS API
- Webhooks
- Delivery Reports
Solutions for Sales, Operations, and Technical Teams
SMS.es is tailored to businesses that need direct contact with customers, process automation, and control over their communications.
Start with the goal, not just the channel
The right choice isn't simply "SMS or WhatsApp." An omnichannel campaign should be defined based on its objective: to sell, inform, verify, provide customer service, or automate processes.
Promotional campaigns, SMS promotions, WhatsApp campaigns, customer re-engagement, coupons, product launches, and in-store traffic.
Confirmations, reminders, alerts, order tracking, and transactional notifications.
OTP, 2FA, identity verification, and validation of sensitive transactions.
Two-way conversations, omnichannel inbox, automations, and history management.
Frequently Asked Questions About Messaging Solutions
Quick answers to guide users without overloading the page with too much text.
Which solution should I choose if I want to run marketing campaigns?
For promotions, discounts, product launches, or customer re-engagement, the best option is omnichannel marketing campaigns. They allow you to combine SMS marketing, WhatsApp campaigns, RCS, and email depending on the industry, audience, and objective.
Can I automate messages from my CRM or e-commerce platform?
Yes. SMS.es allows you to integrate messaging via API and automations to trigger messages based on events, orders, appointments, registrations, or status changes.
Is SMS.es only for text messages?
No. SMS.es is an omnichannel CPaaS messaging and campaign platform that allows you to work with SMS, WhatsApp Business, RCS, email, Telegram, and other channels through a centralized strategy.
Can I request a demo before signing up?
Yes. You can request a demo to review the use case, the necessary channels, the integration, and the best configuration for your company.
Turn your campaigns into measurable processes
Let us know if you need SMS marketing for e-commerce, SMS campaigns for retail stores, SMS for restaurants, WhatsApp campaigns, or a comprehensive omnichannel strategy.