Blog SMS.es
Guides, ideas, and resources for SMS, WhatsApp Business, RCS, API SMS, automation and communication omnicanal for companies.
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Centralita IA para hoteles: cómo funciona y qué resuelve
Media mañana en recepción. Hay tres huéspedes haciendo el check-in, uno pidiendo el late checkout, el teléfono suena por una reserva y, en la otra línea, una llamada internacional en un idioma que el recepcionista de turno no domina. Todo…
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AI to capture leads real estate: a guide for agencies
The problem of a real estate is rarely a lack of leads. Idealista, Fotocasa, your own website, ad campaigns... generate contacts almost every day. The real problem is what happens after: the majority of those leads is…
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How to automate telephone bookings of your business
Pick it up, point it, confirm it. Each booking comes through the phone passes these three hands —someone on your team— and the system works well... until you stop doing it. Until the volume grows, match three calls to the…
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Receptionist virtual clinics: how it works
The phone of your restaurant sounds in full rush hour and there is not a single free hand to catch it. The call is lost and, with it, many times a booking. An AI that answers calls exists precisely for this…
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AI that answers calls: how it works in a restaurant
The phone of your restaurant sounds in full rush hour and there is not a single free hand to catch it. The call is lost and, with it, many times a booking. An AI that answers calls exists precisely for this…
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WhatsApp will be charged for the messages service in 2026
Target has been confirmed: WhatsApp will be charged for messages of service on or after October 1, 2026, including those sent within the window of customer care is 24 hours. That is to say, for the messages that until now…
