SMS.es Resources
SMS.es Blog
Guides, ideas, and resources on SMS, WhatsApp Business, RCS, SMS APIs, automation, and omnichannel communication for businesses.
-
SMS vs. WhatsApp Business API: Which Channel Does Your Company Really Need?
SMS and the WhatsApp Business API are two of the most widely used channels for businesses to communicate with customers, but they don't serve exactly the same purpose. It's a mistake to compare them as if one were meant to replace the other. SMS…
-
SMS Glossary: Key Terms for Understanding Business Messaging
SMS remains one of the most widely used channels in business communications for one simple reason: it is direct, universal, and does not require the user to have a specific app installed. However, when a company begins to work…