Receptionist AI and speech agents for companies
Automates calls, filters, queries, and caters best to your customers with agents of voice AI configured for your business.
Query sorted and ready to lead.
Attends incoming calls
A first layer phone to respond, filter, and sort calls according to the rules defined.
Answers frequently asked questions
The agent voice AI uses a knowledge base to answer queries usual in a clear way.
Qualify opportunities
Collects data key, and helps to classify business calls before passing them on to the team.
Drift when applicable
You can transfer calls to a person or register a request-based configuration and plan.
Agenda and collects data
Helps to structure applications, schedules, contact data and appointments when the project allows.
What is Voice Smart
Agents AI voice configured to meet real calls to your business
Intelligent voice is a solution of agents of voice AI for companies that need to meet, filter and organize phone calls more efficiently. It is configured with a specific goal, a knowledge base, hours of operation, phone number, voice, and rules of derivation.
This is not to replace without judgment to your team. The goal is to automate part of the call, reduce repetitive calls and help to important queries arrive better prepared to the appropriate person.
Solutions of Intelligent Voice
Four ways to apply AI for phone calls in your company
The same approach of voice can adapt to reception, sales, support or switchboard smart. The key is to define what should resolve the agent, when to lead, and what information must be collected.
Receptionist IA
Attends incoming calls, answers frequently asked questions, collects the basic data and the derived when the query requires human intervention.
Fits for:Self-employed, clinics, offices, academies, and real estate businesses with a high volume of repetitive calls.
- Information on hours and services.
- Collection of the name, telephone number, and reason.
- Transfer or registration of applications.
Agent Commercial IA
Holds discussions with a view to sale, according to configuration, qualifies leads and collect useful information before you lead the sales team.
Fits for:Commercial equipment to receive consultations, requests for price, call of interested contacts or external campaigns.
- Initial qualification of opportunities.
- Collection of customer needs.
- Referral to a commercial human.
Customer service AI
Responds to queries asked, classified reasons for call and collect data for tracking without promising the total replacement of the human team.
Fits for:Companies that receive a lot of calls about processes, applications, frequently asked questions or problems basic.
- Classification of the reason for the call.
- Answers to common questions.
- Log data for follow-up.
Switchboard Smart
Organized calls, derived according to the reason, and you can work with several agents, voices, knowledge bases and integrations in higher plans.
Fits for:Companies with multiple departments, locations, types of customer needs or routing phone more advanced.
- Referral reason or department.
- Several agents AI according to need.
- Integrations under defined scope.
How it works
Of the incoming call to an answer, record, or bypass
We define the goal of the agent
Reception, customer service, qualification is commercial, agenda, or referral.
Set number, hours, and base of knowledge
The agent works with information and rules adapted to the business.
We trained the flow conversational
We designed questions, answers, referral criteria and data that you must collect.
The agent listens, responds, collect data or derived
Always depending on configuration, the project scope and plan.
Review results using the process defined
The monitoring can be done from the dashboard or by using the flow agreed.
Use cases
AI for calls in sectors where the call matter
The automation of calls works best when applied to queries frequent, repetitive processes, and referrals clear. These are some common scenarios.
Clinics and medical centers
Front desk administrative, general information and citation management non-clinical depending on configuration.
Real estate
Uptake interested, request filtering, and data collection for the commercial team.
Professional services
Filtering calls, calendar, log motifs, and referral to the appropriate person.
Ecommerce
Frequent consultation and request state when there is a defined integration to do this.
Education
Information on courses, schedules, admission processes and contact requests.
B2B enterprises
Reception, classification of calls, initial qualification, and referral department.
Clinics and medical centers
Front desk administrative, general information and citation management non-clinical depending on configuration.
Real estate
Uptake interested, request filtering, and data collection for the commercial team.
Professional services
Filtering calls, calendar, log motifs, and referral to the appropriate person.
Ecommerce
Frequent consultation and request state when there is a defined integration to do this.
Education
Information on courses, schedules, admission processes and contact requests.
B2B enterprises
Reception, classification of calls, initial qualification, and referral department.
Realistic approach
An AI that complements your team
The Intelligent Voice does not replace necessarily your team-helps you spend less time on repetitive calls and more cases that require discretion human.
Filter calls to identify the main reason before as a result.
Classified queries according to rules agreed with your company.
Answers frequently asked questions using a base of knowledge defined.
Derived human when the conversation requires judgment or follow-up.
Registers useful information to improve the subsequent management of each call.
Prices summary
Plans of Intelligent Voice
Choose a starting point depending on the scope, functions and integrations. The Business plan is the recommended option for businesses that need a more complete solution.
Receptionist IA Essential
149 €/month
Ideal for the self-employed.
- 1 agent AI
- 1 number
- Schedule custom
- Knowledge Base
- Emails and dashboard
- Up to 300 minutes
Receptionist IA Business
299 €/month
For companies that need more volume, agenda and derivation.
- Up to 1500 minutes
- Transfer to a human
- Agenda
- API and CRM
- Multiple knowledge bases
- Several voices
Enterprise
From 699 €/month
For advanced projects.
- Multi-tenancy
- Multi-agent
- SLA
- Integrations
- Development
- Setup
Prices subject to configuration, scope of the project and integration needs.
Implementation
Accompaniment to launch your agent AI
SMS.es accompanies you in the initial configuration so that the agent has a clear goal, a knowledge base of useful and rules of care consistent with your business.
Extras
Options for expanding your solution
You can extend the solution with numbers, additional agents, extra minutes, or integrations when the project requires it.
Before you begin
Do we need to configure your wizard phone IA
The more clear is the goal, the better it will function the agent. Before you turn on Voice Smart is to define what should respond, when to lead, and what data you should collect.
Defines if you receive calls, qualify, report, schedule or lead.
Prepares regular consultations that the agent must know how to respond.
Tells you when to respond to, record, or derive calls.
Mark when should you make a person on the team.
Name, phone, pattern, preference, time, or other necessary data.
CRM, agenda, or other systems are valued according to its technical scope.
Why SMS.es
A focus on B2B, accompanied, and results-oriented real
Intelligent voice raises as a professional service: with guided setup, customization, and business, support, and integrations valued according to the scope of each project.
Configuration accompanied
We help you define the scope, the responses, the flow conversational and referral criteria.
Customization for business
Each agent adapts to services, schedules, frequently asked questions and specific needs of the company.
Support and implementation
The implementation includes setup, training, and support to reduce errors of approach.
Integration according to the project
The integrations are valued according to its technical scope, external system and real needs of the operation.
FAQ
Frequently asked questions about Voice Smart
Direct answers to understand what you can do for a receptionist virtual IA, an agent of voice AI, or a switchboard smart.
What is a Receptionist IA?
Is an agent of voice AI configured to listen for incoming calls, responding to inquiries asked, collect data, and derive calls when appropriate.
What can an agent voice AI?
It can answer common questions, categorize reasons of call, gather information, qualify opportunities, and transfer or log requests depending on configuration.
Can you transfer calls to a person?
Yes, in plans that include transfer to human and always under the rules defined during the configuration.
Can you schedule appointments?
Yes, when the plan and the settings allow. The agenda may require integration or prior validation of the flow.
Can be integrated with your CRM?
Yes, you can assess integrations with CRM as the system, the technical scope and the needs of the project.
How many minutes are included each plan?
Essential includes up to 300 minutes. Business includes up to 1,500 minutes. Enterprise is defined according to the scope of the project.
What happens if I exceed the included minutes?
You can expand with additional packages. As a reference, 500 minutes extra at a cost of 49 €.
Can I have multiple agents in AI?
Yes. Advanced projects can work with several agents AI, especially in scenarios of switchboard smart or multiple departments.
Can I choose multiple voices?
Yes, the Business plan includes several voices. In projects Enterprise can be assessed for a more advanced configuration.
Can AI replace my computer?
Not necessarily. The recommended approach is that the AI will complement the team, reducing repetitive calls, leading to cases that require discretion.
How much does it cost to implement Intelligent Voice?
The initial implementation is 199 €. Includes training, configuration, IA, prompt, personalized and knowledge base.
How do I apply for a demo?
You can request a demo from the contact form, or by any of the buttons on this page.
Request a demo
Begins to take calls with a Receptionist IA configured for your business
Tell us what kind of calls you receive your company, what queries you want to automate and when to intervene with a person. We will help you to assess the right plan.
