SMS notifications and alerts to companies need to notify time
Automated notifications and alerts for clinics, logistics and ecommerce by SMS, WhatsApp or Telegram, by connecting your internal systems with a platform CPaaS written for business communications.
Notices operating
Automatic messages for important moments
The notifications work best when they are brief, timely, and linked to the actual process of the company.
Instant notifications
Sends alerts SMS or any available channel when an event occurs that is relevant.
Automatic reminders
Program reminders for appointments, bookings, deliveries and / or pending actions.
Alerts connected by API
Shoots notifications from ecommerce, ERP, CRM, dating software, or internal systems.
Monitoring per channel
Query results and activity to improve the management of your communications.
By sector
Clinical, logistics and ecommerce: three different uses, a central operational
Each sector needs to notices different. The key is to adapt the type of message, the channel and the level of automation.
SMS for clinical and appointment reminders
It sends appointment reminders and SMS reminders administrative language wise, without including medical information sensitive unnecessary.
Types of notification
- Appointment reminder with date, time and centre.
- Confirmation or change of schedule.
- Administrative notices general for registered patients.
Practical benefits
- Direct communication to processes of agenda and attention.
- Short messages, which are controlled and adapted to the patient's privacy.
SMS logistics and delivery notifications
Informs clients and recipients on operating states of shipment, delivery, or pickup incidence using alerts clear.
Types of notification
- State of dispatch or delivery on the way.
- Attempted delivery, or incidence operational.
- Confirmation of pick-up, delivery, or change of state.
Practical benefits
- Notices connected to real events of the logistics operation.
- Direct communication to reduce uncertainty in the process.
SMS for ecommerce and alerts transactional
Connect your online store to advise on ordering, payment, shipping, and communications post-buy a clear and measurable.
Types of notification
- Order confirmation or update operation.
- State of the sending and track post-buy.
- Pending payment, confirmation or notice in connection with the purchase.
Practical benefits
- Messages connected to the life cycle of the order.
- Combination of SMS, WhatsApp or e-Mail depending on the case.
Channels
Choose the channel according to urgency, permission and purpose
Not all of the notifications need the same channel. The choice depends on the type of notice, the available settings, the consent and the experience you want to offer.
SMS
Useful for SMS alerts, reminders and transactional messages brief.
See SMS massWhatsApp Business
You can fit when the user can answer or confirm within the channel.
See WhatsAppTelegram
It can be useful for audiences who already follow communications on that channel.
See platformSuitable for communications, extensive documentation or information is not urgent.
Channels omnicanalOperation
How you activate a notification in SMS.is
A flow simple helps to maintain the control of each notice, without turning it into a manual task.
API for notifications
Active alerts from your systems
Connects quotes, orders, states logistics, payment, or issues with SMS.is to launch automated messages when an event occurs.
Ideas of use
Alerts that you can turn on automatic messages
Common examples for clinical, logistics and ecommerce, always adapting the content to permissions, data available and applicable regulations.
Short notice with the date, time and centre.
Update operational by the buyer.
Message linked to the status of the shipment.
Notice that you can derive in response to the client.
Confirmation administrative data sensitive.
Operational communication with more context.
Direct notice to inform a change.
Update clear about a change of state.
Short notice with the date, time and centre.
Update operational by the buyer.
Message linked to the status of the shipment.
Notice that you can derive in response to the client.
Automation
Automates reminders without having to clutter your operation
Organizes reminders, alerts and transactional messages-by-state from a logic clear: the event, rule, channel, and follow-up.
Good practices
Notifications useful, wise, and well-managed
A notice to the business should provide clear information without overwhelming the client will not expose any unnecessary data.
Updated data
Works with phones and preferences in force.
Sensitive data
Prevents clinical information or staff that is not necessary.
Segmentation
Difference notices by sector, event and need.
Right channel
Set the channel depending on urgency and consent.
Rules
Use their own databases, and permissions that are applicable.
Measurement
Review results to improve processes and messages.
Fast decision
What to use according to the need of communication
The right combination depends on the target, the channel is available and the pre-existing relationship with the client.
For brief messages that should be seen directly.
When the communication may need to client interaction.
For communities or audiences that already accept that channel.
For information with more detail or associated documentation.
To enable alerts from internal processes or external platforms.
Frequently asked questions
Recurring doubts about SMS notifications and alerts
Are brief messages sent to the mobile to communicate notices, operating, reminders, confirmations or alerts related to a service or a business process.
Yes. SMS.es can be used for appointment reminders SMS in clinics, care centers or business agenda, caring about the content and the personal data included.
Yes. You can use SMS for logistics in notices of shipping, delivery, pick-up, incidence or a change of status, especially when the event comes from a logistics platform, or internal system.
Yes. SMS.es can help you to send SMS for ecommerce-related orders, payments, states shipping or communications post-buy, according to the available integration.
Yes. The notifications API allows activate messages from ecommerce, ERP, CRM, dating software, logistics platforms, or internal systems.
Yes, always the case, the configuration of the channel and the consent permit. The strategy you can merge SMS, WhatsApp Business, Telegram or e-Mail depending on the need.
In many cases, the SMS will fit well for emergency notification and brief, but the decision must consider the goal, the type of user, the permission and the configuration of the channel.
You need to work with their own databases, appropriate permits and applicable regulations. In communications transactional or commercial, should review the specific case before activating shipments.
Yes. The reminders can be organized from platform or integrated with existing systems to be activated according to dates, states, or events defined.
You can contact with SMS.es is from the contact page to review your case, channels needed, estimated volume, integration, and next steps.
Converts events of your business in notifications clear, direct and easy to manage.
Tell us if you need reminders for clinics, logistics or e-commerce and we will review with you the channel, the integration and the most appropriate way to start.
