Blog SMS.es
Guides, ideas, and resources for SMS, WhatsApp Business, RCS, API SMS, automation and communication omnicanal for companies.
-
WhatsApp will be charged for the messages service in 2026
Target has been confirmed: WhatsApp will be charged for messages of service on or after October 1, 2026, including those sent within the window of customer care is 24 hours. That is to say, for the messages that until now…
-
SMS vs WhatsApp Business API: what channel you really need is your company?
The SMS and WhatsApp Business API are two of the channels most commonly used by companies to communicate with customers, but do not fulfill exactly the same function. Compare as if one were to replace the other is an error. The SMS…
-
Glossary SMS: key terms to understand the enterprise messaging
The SMS remains one of the channels most commonly used in business communications for one simple reason: it is direct, universal and does not depend on which the user has installed a particular application. However, when a company starts to work…
