Receptionist IA real estate
Answer calls, qualifies interested and agenda visits even when your team is teaching properties.
Also discover all the forms of Intelligent voice SMS.es.
The calls come as the team is where it should be: with customer
A real estate does not lose capacity due to lack of interest. The lost when a call is not attended to, it is not converted into information, priority, and next step.
A first care designed to convert conversation in operational
The Intelligent Voice SMS.es collects the necessary context, and executes specific actions without removing the control to the computer.
Attends each call
Receives queries when the agents are in the visits, abstractions or negotiations.
Qualifies buyers
Question for budget, area, type, term, and financing according to your criteria.
Agenda visits
Offers available times and records the visit when the agenda is attached.
Answers about real estate
Uses the information passed on features, conditions and availability.
It records each lead
Turns the conversation into structured data, and a summary of the os.
Drift opportunities priority
Scale calls and alerts when you meet criteria of urgency or value.
Three flows that cover the first conversation real estate
Buyers and tenants
Identifies the need for and meet the criteria that allow you to move forward.
- Purchase or rent
- Area of interest
- Budget
- Property type
- Rooms
- Term planned
- Necessity of funding
- Agenda for your visit
Owners and uptake
Collects the first tab useful before the involvement of the collecting equipment.
- Want to sell or rent
- Address or area
- Property type
- State of the property
- Reason for contact
- Availability assessment
- Contact details
- Referral uptake
Follow-up and referral
Activates the next step with full information and clear rules.
- Log in CRM
- Reminder and confirmation
- Reprogramming
- Referral to a commercial
- Priority rating
- Call summary
- Notices internal
- Automated tracking
Of an incoming call for a visit or a referral organized
The flow adapts to the information, rules and systems of each real estate.
The interested party calls
The Intelligent Voice responds with the greeting and context defined.
Identifies the need
Recognises the reference, the operation or the main reason.
Qualify the lead
Question by relevant criteria without making the call in an interrogation.
Check availability
Access to data connected when there is an integration compatible.
Agenda or drift
Proposed a visit or activates the appropriate agent according to the rules.
Records and tracks
Saves data, summary and subsequent actions configured.
Coverage useful in times of more stress to the computer
Visits in progress
The call is serviced without interrupting the customer experience in mind.
Calls from other portals
Identifies the reference and sets out the intention while the interest is active.
Out of hours
The agency maintains a first care consistent when the office is closed.
Attends while your computer is performing visits
Calls are handled without requiring the agents to disrupt a visit, solicitation or negotiation.
High demand
Absorbs peaks of queries and applies the same criteria initial.
International customers
Active multilingual staff, when required by the project.
Campaigns and new ads
Collects and organizes responses from commercial activities and releases.
A conversation that understands intent, context, and next step
The result of the call
The recording, transcription and automation is dependent on the configuration, the consent, the legal basis and the applicable requirements.
Each type of contact you need to questions and different actions
What question the AI
- Area
- Budget
- Property type
- Rooms
- Term
- Funding
What data gets
- Name
- Phone
- Preferences
- Budget
- Availability
What action is running
- Recommend real estate available
- Schedule a visit
- Create lead
When drift
- Budget high
- Immediate purchase
- Approved funding
- Special request
What question the AI
- Area
- Maximum rent
- Date of entry
- Duration
- Pets or requirements
- Situation documentary
What data gets
- Identity and contact
- Preferences
- Scheduled date
- Relevant conditions
What action is running
- Filter availability
- Propose to visit
- Register request
When drift
- Immediate entry
- Profile priority
- Complex query
- Special documentation
What question the AI
- Want to sell or rent
- Address or area
- Property type
- State
- Reason
- Availability assessment
What data gets
- Contact details
- Basic features
- Situation of the property
- Time of decision
What action is running
- Create opportunity to capture
- Schedule assessment
- Map sensor
When drift
- Urgent sale
- Active singular
- Portfolio multi
- Request valuation
What question the AI
- Investment objective
- Budget
- Area
- Expected return
- Asset type
- Horizon
What data gets
- Investor profile
- Capital available
- Preferences
- Term
What action is running
- Classify opportunity
- Select active
- Schedule meeting
When drift
- Ticket raised
- Purchase recurrent
- Immediate operation
- Requirements patrimonial
A single layer of attention to real estate operations different
A corporate configuration, controlled and aligned with your operational
The Receptionist AI works on information approved by the real estate and specific rules in order to qualify, assign, and act.
The information that guide each call
Centralizes the portfolio available, features, prices, conditions of visit, schedules and answers are approved for care to be consistent.
The call can become data and actions through the API or webhook
The integration must be validated for each system. The operations available depend on your API, permissions, data, and rules.
Receptionist IA
Origin of the structured information.
API / Webhook
Exchange of information according to the technical settings.
Systems of the real estate
Destinations and actions available when there is compatibility.
CRM real estate
You can create or update leads when the system has a compatible API.
Calendar and schedule of visits
You can see gaps and record appointments, depending on the permissions and settings.
Receipts by SMS, email or WhatsApp
You can activate confirmation messages and reminder according to the available channel.
Webhooks, notices and referrals
You can send events and alerts the system or commercial allocated.
Automate the first care allows you to protect the commercial work of greater value
Three ways to manage a call that cannot be satisfied instantly
| Option | What you can do | Limitation |
|---|---|---|
| Voice mailbox | Plays a message and picks up a recording to review later. | Not talking, not you qualify for and do not schedule a visit during the call. |
| Care manual | Provides criteria human, solve complex cases, advises and negotiates. | Not always available during visits, abstractions or out of hours. |
| Receptionist IA | Attends, qualify, register, calendar, and is derived according to the flows configured. | Requires updated information, settings, integrations, and clear boundaries. |
Check out how it would work in your real estate
We review with you which calls you receive, what data do you need to qualify them, how do you arrange the visits and when you should intervene an agent.
Clear answers before you configure a Receptionist IA
Is an agent of voice AI configured to handle incoming calls of a real estate, to understand the reason for contact, collect data, respond with approved information, qualify opportunities and trigger actions as a visit, a reminder, or a referral to the team.
Yes. You can ask for purchase or for rent, area, budget, property type, bedrooms, schedule, financing and availability, always according to the flow of qualification is defined by the real estate.
You can answer questions based on the information of real estate available and approved in your knowledge base, such as features, area, conditions, or basic data of the ad. The answers depend on the quality and updating of that information.
You can check the availability when there is a data source connected and the integration compatible. If the information cannot be verified, the system can log the query and refer you to an agent.
Yes, when you connect using a calendar or agenda supported. The Receptionist AI can propose times available, record the visit and activate the relevant confirmation.
You can manage reprogramming or cancellations if the workflow is configured and the system calendar allows you to perform these operations using API, webhook or other validated integration.
Yes. You can collect the area, or address, property type, status, reason for contact, availability assessment, and other data necessary to derive the opportunity to team recruitment.
The multilingual staff can be configured according to the languages defined for the project, the call type and the requirements of the real estate.
You can connect via the API or webhook when the CRM has a compatible interface. The integration, the fields and the available operations must be validated before implementation.
You can activate confirmations and reminders by SMS, email or WhatsApp depending on the configuration, the consent applicable, the availability of the channel and the rules defined for each flow.
Yes. You can classify an opportunity according to agreed criteria and refer you to a commercial, to send a notice or transfer the call when the configuration settings and the operational phone allow.
Yes. You can offer coverage outside business hours, during visits, campaigns or peaks of calls, following responses, limits, and rules previously approved.
No. The Receptionist AI complements to the team: manages the first attention, organizes information, and automates repetitive tasks, while the people retain control of the negotiation, advice and important cases.
The methods and prices of Intelligent Voice are valued according to the scope, the flows, the languages, the volume of calls and integrations necessary. You can consult the section of Intelligent Voice or request a proposal adapted.
Complete the form on this page or contact with SMS.es. We will review your call types, criteria of qualification, agenda, systems and rules of derivation for preparing a demonstration that's relevant to your real estate.
Request a demo for your real estate
Tell us how you manage currently calls, leads, and visits. We will help you to evaluate if a Receptionist AI fits into your operations.
See also the modalities and prices of Intelligent Voice.
